We are a small team, so you will usually be talking to the person who can actually fix the thing.
Talk to us
- WhatsApp or call: +91 95992 16212 — fastest, and the number we send order updates from
- Email: mamapod.support@gmail.com
We reply within one working day, Monday to Saturday, 10am to 7pm IST. Messages that arrive on a Sunday or a public holiday are answered the next working day.
What to include
Whatever you send, please include your order number — it looks like MP-100001 and is in your confirmation message. For a defect or a damaged parcel, photos or a short video save a round of questions and get your claim approved faster.
What you might be looking for
- Where is my order? Your order page shows where it has got to, or message us and we will tell you. Delivery takes 25–30 days from confirmation — see our Shipping policy.
- I want to cancel. Message us with your order number any time before dispatch and we will cancel it for a full refund — see our Cancellation and refund policy.
- Wrong size or colour, or something is faulty. See our Returns and exchange policy.
- Which size should I order? The size chart on the product page lists the bust each size fits, in centimetres and inches.
- A question about my data. See our Privacy policy.
Grievance officer
For complaints about an order, our service, or how we have handled your personal data:
- Malik
- Email: mamapod.support@gmail.com
- Phone: +91 95992 16212
We acknowledge complaints within 48 hours and aim to resolve them within 30 days.