Free shipping across India. Cash on delivery available.

Shipping policy

Mamapod is a brand of Centerfroot. Centerfroot, Sector 70A, Gurugram, Haryana 122101, India. GSTIN 06ANHPM9233B1Z6.

Where and how we ship

We ship free across India through our courier partners. There is no shipping charge at checkout and no minimum order value.

We do not ship outside India at the moment.

How long it takes

Delivery takes 25–30 days from the date your order is confirmed.

Every Mamapod is made in a small batch after you order, and orders are currently queued, which is why it takes that long. Roughly 22–25 of those days are production, and 3–5 are the courier's transit time once your parcel leaves us in Gurugram.

Your order page shows your estimated delivery window and where your order has got to. If you have given us an email address, your confirmation email shows the window as well.

If your pincode is hard to reach, the courier may take a little longer than the window. We will tell you if that happens rather than leaving you to guess.

Tracking your order

  • Your order page shows where your order has got to. It is the place to check.
  • Message us on WhatsApp any time and we will tell you where yours is.
  • Once your parcel is dispatched we will send you the courier's tracking details.
  • If tracking has not moved for several days, message us and we will chase the courier.

Cash on delivery

Orders paid in full online have nothing to pay at delivery. For cash-on-delivery orders, please keep the balance ready at delivery. The amount due is your order total minus the ₹999-per-hoodie advance you paid online, and it is shown on your order page and on the parcel.

If a cash-on-delivery order is refused at the door, the advance is not refunded — see our Cancellation and refund policy.

If delivery fails

Couriers usually try more than once. If a delivery attempt fails, the courier or we will contact you to arrange another. If the parcel comes back to us undelivered, we will get in touch to work out what to do next; for prepaid orders we will normally refund or reship, depending on what you prefer.

Please make sure the address and phone number you give us are correct and reachable — an address the courier cannot find is the most common reason a parcel is delayed.

Questions

Handmade in small batches

Every Mamapod is stitched in small batches, and there's a queue of orders ahead of yours right now. Your Mamapod will be delivered in 25-30 days from today, around 21 - 26 Oct. Message us on WhatsApp any time to ask where yours is, and you can cancel for a full refund any time before it ships.

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